Skip to main content
Use custom webhooks to receive Objectionly call data after a call finishes processing.

​
Event

call.completed Objectionly sends this event when a call reaches the completed state.

​
Payload

​
type
string
required
Event type. For this event, the value is call.completed.
​
callId
string
required
Unique Objectionly call identifier.
​
callUrl
string
required
Dashboard URL for the call.
​
workspaceId
string
required
Workspace identifier.
​
status
string
required
Call status. For this event, the value is completed.
​
title
string
required
Call title.
​
callDate
string
required
ISO-8601 call timestamp.
​
processedAt
string
ISO-8601 timestamp for when processing completed.
​
rep
object
Matched sales rep for the call, when available.
​
attendees
array
required
Attendees attached to the call. This is always an array and may be empty.
​
attendees[].name
string
Attendee display name, or null.
​
attendees[].phone
string
Attendee phone number, or null.
​
attendees[].email
string
Attendee email address, or null.
​
attendees[].uniqueId
string
Upstream attendee identifier, or null.
​
objections
array
required
Detected objections.
​
buyingReasons
array
required
Detected buying reasons.
​
painPoints
array
required
Detected pain points.
​
aspirations
array
required
Detected aspirations.
​
scoring
object
Call scoring result, when available.
Attendees are returned in the same order they were accepted during queue ingestion.

​
Example

{
  "type": "call.completed",
  "callId": "uuid",
  "callUrl": "https://app.objectionly.com/dashboard/calls/uuid",
  "workspaceId": "workspace-id",
  "status": "completed",
  "title": "Discovery call - Acme",
  "callDate": "2026-01-31T18:30:00Z",
  "processedAt": "2026-01-31T18:45:00Z",
  "rep": {
    "id": "rep-id",
    "email": "rep@acme.com",
    "name": "Alex Rep"
  },
  "attendees": [
    {
      "name": "Alex Buyer",
      "phone": "+15551234567",
      "email": "alex@example.com",
      "uniqueId": "crm-contact-id"
    }
  ],
  "objections": [],
  "buyingReasons": [],
  "painPoints": [],
  "aspirations": [],
  "scoring": null
}