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What You'll Need

  • An active Objectionly account
  • Access to your Quo account and call recordings
  • A Zapier account

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Quo Setup

1

Import the Zapier template and configure the Quo trigger

Use the Quo Zapier template to create the Zap.For the first step, use the Quo trigger event Call Recording Completed.In Zapier’s configuration tab, choose which phone numbers you want to pull calls from.
2

Format duration, call title, and rep identifier in a code step

For the second step, add a Code by Zapier action and use Run Python.Add these four input data fields:
  • Duration
  • Direction
  • From
  • To
This step converts the call duration from seconds into whole minutes, creates an easy-to-read call title, and chooses the correct rep phone number for inbound and outbound calls.Zapier code step for Quo showing input fields and Python code
3

Send the formatted call data to Objectionly

For the third and final step, use Upload Call Transcript for Objectionly.Configure the action with these values:
  • Call title: call_title
  • Transcript: Recordings URL
  • Rep identifier: rep_identifier
  • Call date: Call Date
  • Call duration (minutes): duration_minutes
  • ID: ID
Objectionly Upload Call Transcript step configured for Quo data

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Why this matters

Consistent rep mapping

Using the rep phone number as the rep identifier keeps calls mapped to the correct rep in Objectionly for both inbound and outbound calls.

Cleaner call records

The code step creates readable titles and converts Quo duration values into the minutes field expected by Objectionly.