Documentation Index
Fetch the complete documentation index at: https://docs.objectionly.com/llms.txt
Use this file to discover all available pages before exploring further.
What's the difference between a call being filtered out and rejected?
What's the difference between a call being filtered out and rejected?
Filtered out just means Objectionly received the call but did not process it because of your filter settings. The call data is saved. You can still see it in Filtered Out Calls and allow it if you want. Nothing is rejected or deleted.
Will filtered out calls count against my plan?
Will filtered out calls count against my plan?
No. Only processed calls count toward your usage.
Do filters apply to manually uploaded calls?
Do filters apply to manually uploaded calls?
No. Manual uploads always bypass filters.
If I turn on rep filtering, will my existing calls be affected?
If I turn on rep filtering, will my existing calls be affected?
No. Rep filtering only applies to calls that come in after you turn it on. Calls already in Objectionly are not affected.
I changed my title filters. Will old calls be re-filtered?
I changed my title filters. Will old calls be re-filtered?
No. Filters only apply to new calls as they come in.
Why did a long call get filtered out?
Why did a long call get filtered out?
Calls longer than 8 hours are filtered out automatically. If that is a problem, you can allow the specific call from Filtered Out Calls.
A call I expected was never processed and is not in Filtered Out Calls. Where is it?
A call I expected was never processed and is not in Filtered Out Calls. Where is it?
Check your integration’s connection status. If the call is not showing up anywhere in Objectionly, it may not have reached us. Review your integration settings or contact support.
Can Members manage Meeting Filters?
Can Members manage Meeting Filters?
No. Only Admins can create, edit, or remove filters.
Can I have Title Filters and Rep Filters active at the same time?
Can I have Title Filters and Rep Filters active at the same time?
Yes. A call has to pass every active filter to be processed.