What You'll Need
- An active Objectionly account
- Admin access to your VICIdial instance
- A support-assisted implementation window
VICIdial Setup
VICIdial requires configuration specific to your instance. Contact support
from the Objectionly integrations page
and our team will confirm the required access, coordinate the setup details,
and start the connection process for you.
1
Open the VICIdial integration
In Objectionly, go to Dashboard → Integrations and select
VICIdial.
2
Contact support
Click Contact support in the VICIdial setup dialog. Include your
workspace name and the best point of contact for the VICIdial instance.
3
Coordinate setup
Support will review the requirements for your VICIdial instance, confirm
any credentials or endpoint details needed, and guide the implementation.
Why this matters
Instance-specific setup
VICIdial environments can vary by account, so setup is handled with support
to make sure the connection matches your instance.
Guided implementation
Objectionly support will help collect the right details and coordinate the
connection process with your team.