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Who can do this: Admins
Rep Filters decide whether Objectionly should process calls from people who are not yet set up as reps in your workspace. Rep Filters settings

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Only import calls from existing reps

  • Objectionly only processes calls hosted by reps already in your workspace.
  • Calls from unknown hosts are filtered out.
  • Matching checks the rep’s email and any unique identifiers you have saved.
  • Objectionly automatically creates new reps when calls come in from unknown hosts.
  • Useful when your team is still getting set up, or new reps join often.

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When to use each option

  • Your team list is stable
  • You want tight control over who gets tracked
  • Every processed call matters for your plan
  • You are still onboarding and adding reps
  • You have frequent team changes
  • You want Objectionly to auto-discover reps

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Change the rep filter setting

1

Go to the Meeting Filters page

Open Meeting Filters page
2

Find Rep Filters

Open the Rep Filters area.
3

Toggle the setting

Turn Only import calls from existing reps on or off.
4

Let the change save

Changes save automatically.
If you turn rep filtering on before adding your reps, their calls will be filtered out. Add your reps first from the Dashboard.