> ## Documentation Index
> Fetch the complete documentation index at: https://docs.objectionly.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Rep Filters

> Control whether calls from unknown hosts are processed or filtered out.

<Callout icon="user-shield">
  **Who can do this:** Admins
</Callout>

Rep Filters decide whether Objectionly should process calls from people who are not yet set up as reps in your workspace.

<img src="https://mintlify.s3.us-west-1.amazonaws.com/objectionly/images/Rep%20Filters.png" alt="Rep Filters settings" />

## Only import calls from existing reps

<AccordionGroup>
  <Accordion title="When turned ON">
    * Objectionly only processes calls hosted by reps already in your workspace.
    * Calls from unknown hosts are filtered out.
    * Matching checks the rep's email and any unique identifiers you have saved.
  </Accordion>

  <Accordion title="When turned OFF">
    * Objectionly automatically creates new reps when calls come in from unknown hosts.
    * Useful when your team is still getting set up, or new reps join often.
  </Accordion>
</AccordionGroup>

## When to use each option

<AccordionGroup>
  <Accordion title="Turn it ON when">
    * Your team list is stable
    * You want tight control over who gets tracked
    * Every processed call matters for your plan
  </Accordion>

  <Accordion title="Turn it OFF when">
    * You are still onboarding and adding reps
    * You have frequent team changes
    * You want Objectionly to auto-discover reps
  </Accordion>
</AccordionGroup>

## Change the rep filter setting

<Steps>
  <Step title="Go to the Meeting Filters page">
    <a href="https://app.objectionly.com/dashboard/settings/meeting-filters" className="inline-flex items-center rounded-lg bg-blue-600 px-3 py-2 text-sm font-medium text-white no-underline hover:bg-blue-700" style={{ color: "#FFFFFF" }}>Open Meeting Filters page</a>
  </Step>

  <Step title="Find Rep Filters">
    Open the **Rep Filters** area.
  </Step>

  <Step title="Toggle the setting">
    Turn **Only import calls from existing reps** on or off.
  </Step>

  <Step title="Let the change save">
    Changes save automatically.
  </Step>
</Steps>

<Warning>
  If you turn rep filtering on before adding your reps, their calls will be
  filtered out. Add your reps first from the [Dashboard](/team-and-roles/add-a-rep).
</Warning>